Warranty & Care
Warranty & Care
Last Updated: September 09, 2025, 10:21 AM +07
At Modian Luxury, we are committed to the quality and longevity of your jewelry. Below are our warranty and care guidelines.
1. Warranty
- All Modian Luxury products come with a 1-year limited warranty from the date of purchase against manufacturing defects.
- This warranty covers repairs or replacements at our discretion, excluding damage from misuse or normal wear and tear.
- To claim warranty service, contact support@modianluxury.com with your order number and a description of the issue.
2. Care Instructions
- Cleaning: Use a soft, dry cloth to gently clean your jewelry. Avoid harsh chemicals or abrasive materials.
- Storage: Store in a cool, dry place, preferably in the original packaging or a jewelry box to prevent scratches.
- Wear: Remove jewelry before swimming, exercising, or using cosmetics to maintain its condition.
- Professional Care: For intricate pieces, consult a professional jeweler for periodic maintenance.
3. Limitations
- Warranty does not cover loss, theft, or damage due to improper care.
- Repairs outside the warranty period are subject to a fee.
4. Contact Us
For warranty claims or care advice, email us at support@modianluxury.com.